RGX can support a solution to all organizations. In order to best serve customers’, we suggest at least a pallet worth of equipment to dispose of whether it’s pure recycling or resell. RGX strives to be environmentally conscious with planning for one trip rather than multiple. Help is always available with any project, just let RGX assist in planning the best strategy that meets requirements, reduce carbon footprint and provides the best financial outcomes.

By means of Green Glove Services, RGX can enable and coordinate a vendor to perform Data Destruction services as governed by current compliant standards (R2, NIST, DoD ext.…). This service can be performed on or offsite as part of the SOW.

RGX monitors and manages vendors to their compliance requirements, customer requirements and to the Terms and Conditions of Transaction required acceptance criteria.

To add a billing contact to your account:

• Navigate to the menu on the left side of the screen and select PROFILE.
• Select EDIT COMPANY and click “Change Contact”
• Assign a Team Member as your Billing Contact
• SAVE profile changes

Additional information on using the platform is available in our Vendor Guide.

To add a new site:

• Navigate to the menu bar on the left side of the screen and select SITES
• A full site list will be shown. Add a new site by selecting ADD NEW SITE at the top of the screen
• Fill out the site’s information
• Select SAVE SITE

Additional information on using the platform is available in our Vendor Guide.

To add a new team member:

• Navigate to the menu bar on the left side of the screen and select TEAM
• A full list of team members will be shown. Add a new member by selecting ADD TEAM MEMBER at the top of the screen
• Fill out the team member’s information
• Select SAVE TEAM MEMBER

Additional information on using the platform is available in our Vendor Guide.

1). Create account

2). Create your project

3). Vendors will provide bids

4). Award the best offer that fits the job

5). Closeout deal and REPEAT!

RGX support@recyclegx.com is available to assist with account and transaction support.

To close a job:

• Navigate to the Jobs tab on the left side of the screen
• Click the AWARDED JOBS tab and select the job that is ready to be closed
• Scroll down to the JOBS CLOSE OUT box
• Input job details:
  a. Final Weight
  b. Additional Scrap Proceeds (optional)
  c. Are you purchasing equipment? If yes, enter purchase offer and upload a serialized inventory.
  d. Customer Service Fee, which you can decrease, but not raise
  e. Equipment Transfer
  – Select PICKUP or DROP-OFF
       – Equipment Transfer Date
  f. Destruction Date and a
• Upload les
  a. Certificate of Destruction
  b. Commodity Report
  c. Miscellaneous Documents
• Select REVIEW FINAL
  a. Accept Terms of Service and select CONFIRM AND CLOSE

Additional information on using the platform is available in our Vendor Guide.

To edit your account and profile:

• Navigate to the PROFILE tab on the left side of the screen
• Click EDIT COMPANY on the right side of the screen
• Now you can edit company information and service offerings, edit certification dates and upload new documents
  • Keep all of your documents current
    • After refreshing R2v3/e-Steward/RIOS certification update the Expiration Date using the calendar wizard
• To save, click the FLOPPY DRIVE ICON in the upper right-hand corner of the screen

Additional information on using the platform is available in our Vendor Guide.

Through the platform you will be able to pick your vendor and logistics will be quoted in the vendor offers. RGX strives to provide local vendor results to reduce carbon emissions, typically most vendors are willing to include the pick-up of equipment at no charge, varying circumstances.

For any shipping solution support, please contact support@recyclegx.com.

With our growing network of vendors, you should expect multiple offers.  However, the best match will be dependent on the SOW, the location and vendor qualifications.  We provide tips on our support page for listing which helps attract the vendors.

RGX has defined the classifications to help categorize transactions:

Network (i.e. router, switches, computers, servers)

Mobility (i.e. cell phones, tablets, hotspots)

Infrastructure (i.e. generators, HVAC, ladder racks, telco bays)

Raw Material (i.e. cable, metal, plastics)

Other (i.e. printers, machinery, furniture)

If you have a question regarding material or equipment, just ask!

RGX is more than an automated solution for e-waste. It’s a membership program designed to offer more benefits and services, making electronic waste easier and more effective from beginning to end. Premium experiences are negotiated on a case-by-case basis and are handled separately.

Currently, there is no subscription fee to become an RGX member.

TRANSACTION FEES

Customers who place equipment on the RGX platform pay a transaction fee.

1. Scrap Purchased
   The transaction fee for equipment purchased for scrap is calculated as either a percentage of the scrap proceeds subtotal or as a per pound transaction fee, whichever is higher.
2. Equipment Purchased
   RGX charges a transaction fee for equipment purchased through the platform.

* Subscription and transaction fees are subject to change.

There are so many definitions out there for what RGX covers.  We used E-Waste as a reference to a conglomerate of definitions but Information Technology Assets (ITAD) is our main focus.  Other terminology can be used as computer recycling, scrap material, recycling, asset recovery, recycle/re-use of electronics…if you are unsure if your item will work on our platform…just ask!

The more information provided the better the offer, if you are unable to provide the information, RGX can assist by providing any Green Glove Services or just ask!

If the project has been put out to bid and not received offers a customer can cancel without penalty.  Amendments to SOW can be pushed by canceling or creating a new SOW and support@recyclegx.com is available for guidance anytime.

A “sort and settle” is a method where vendors handle the equipment before offering any recycling or purchasing proceeds to the customer. This process typically occurs when a vendor wins a job by only bidding for their service charge, with the possibility of additional proceeds being added later if value is found during equipment processing.

How does the “sort and settle” process work?

1. The vendor bids a service charge, for example, $250, with the expectation that additional proceeds may be found.
2. The customer accepts the service charge.
3. The vendor transfers and processes the equipment. If value is identified during processing, additional proceeds can be added.
4. In this case, the vendor found value and offered a $400 recycling payout to the customer. The final job includes the $250 service charge and $400 in proceeds, leaving the customer with a net gain of $150.

Each SOW is unique but follows the same process.

1.  The client must provide accurate details on the material offered and services needed.
2. The Vendor must be able to confirm the ability to perform services and material with purchase offer.
3. The transaction needs to be completed and accepted by both parties on the detail of the work and the payment details. The project is closed and the document then stored in both parties’ accounts.