Browse our support page for answers to frequent questions.
Users on the RGX platform must agree to the Terms and Conditions in order to conduct business. Striving to create an ecosystem of honesty, fair trade, and compliance enforcement; RGX has provided simple rules to follow:
General Conduct
Customer Conduct
Vendor Conduct
A good Job name draws attention quicker. RGX always assigns a job number, but a good title will get more eyes on it and competitive bids. Here is an example:
Good: IT Equipment for Sale
Better: 2 pallets of laptops, routers, and servers
The saying “there is never too much information” is true on these listings. List out the job requirements as much as needed on the provided area, or you can list them on an attachment for a vendor to review before bidding. The better the detail, the easier the process!
Vendors love pictures, the more images you can provide on the equipment, the location and the work needed will help a vendor provide as best of an accurate offer.
It’s typical to want everything done yesterday when listing an SOW. Keep in mind vendors are busy as well, unless it’s urgent don’t list the project bidding for only 48hrs if the project doesn’t need to be done for 3 weeks. Typical time frames are 5-7 days pending the amount of equipment and SOW details.
RGX is a true market machine, it will provide you with multiple offers from all vendors to compare and will always provide valuable feedback. Going in open-minded will provide education and awareness the more you utilize RGX. You will see items that you thought to have value not recoup much but you will also have value appear on items you weren’t expecting….so stay positive and trust the process!
Electronic Waste (E-Waste)
ITAD
SOW
COD
CODD
COC
GHG
Certified vs Non-Certified Recycling
The RGX Platform offers a direct path to both Certified and Non-Certified ITAD recyclers. With more and more companies being required to recycle responsibly, it can be difficult to understand what best. Below is a closer look at the current compliance rules to help you decide.
Certified Recycling
Ideal for Customers that:
Compliance Covered in Each RGX Transaction
Non-Certified Recycling
Ideal for Customers that:
Included in Each RGX Transaction
Reference Sites for Compliance and Regulation Standards
www.sustainableelectronics.org (R2 Standard site)
www.e-stewards.org (e-Steward Standard)
www.naidonline.org (Secure data destruction practices)
www.iatiam.org (IT asset training in asset management)
www.nist.gov (National Institute of Standards and Technology)
www.epa.gov/smm-electronics (Environmental Protection Agency)
The first platform developed for centralized management with automation. The digital experience offers a neutral environment promoting Local Competitive Bidding, convenient security, and the highest ROI. You drive the deal and we support the process.
RGX has defined the classifications to help categorize transactions:
Network (i.e. router, switches, computers, servers)
Mobility (i.e. cell phones, tablets, hotspots)
Infrastructure (i.e. generators, HVAC, ladder racks, telco bays)
Raw Material (i.e. cable, metal, plastics)
Other (i.e. printers, machinery, furniture)
If you have a question regarding material or equipment, just ask!
There are so many definitions out there for what RGX covers. We used E-Waste as a reference to a conglomerate of definitions but Information Technology Assets (ITAD) is our main focus. Other terminology can be used as computer recycling, scrap material, recycling, asset recovery, recycle/re-use of electronics…if you are unsure if your item will work on our platform…just ask!
1). Create account
2). Create your project
3). Vendors will provide bids
4). Award the best offer that fits the job
5). Closeout deal and REPEAT!
RGX support@recyclegx.com is available to assist with account and transaction support.
RGX is more than an automated solution for e-waste. It’s a membership program designed to offer more benefits and services, making electronic waste easier and more effective from beginning to end. Premium experiences are negotiated on a case-by-case basis and are handled separately.
Currently, there is no subscription fee to become an RGX member.
TRANSACTION FEES
Customers who place equipment on the RGX platform pay a transaction fee.
* Subscription and transaction fees are subject to change.
Each SOW is unique but follows the same process.
RGX can support a solution to all organizations. In order to best serve customers’, we suggest at least a pallet worth of equipment to dispose of whether it’s pure recycling or resell. RGX strives to be environmentally conscious with planning for one trip rather than multiple. Help is always available with any project, just let RGX assist in planning the best strategy that meets requirements, reduce carbon footprint and provides the best financial outcomes.
RGX monitors and manages vendors to their compliance requirements, customer requirements and to the Terms and Conditions of Transaction required acceptance criteria.
With our growing network of vendors, you should expect multiple offers. However, the best match will be dependent on the SOW, the location and vendor qualifications. We provide tips on our support page for listing which helps attract the vendors.
RGX is a continuously growing machine with respect to onboarding vendors. The categories of vendors include Recyclers and Resellers (certified and non-certified.) These vendors are located everywhere and provide a local bidding solution along with service and logistical capabilities. RGX also has Logistics and Service options, if needed.
The more information provided the better the offer, if you are unable to provide the information, RGX can assist by providing any Green Glove Services or just ask!
If the project has been put out to bid and not received offers a customer can cancel without penalty. Amendments to SOW can be pushed by canceling or creating a new SOW and support@recyclegx.com is available for guidance anytime.
By means of Green Glove Services, RGX can enable and coordinate a vendor to perform Data Destruction services as governed by current compliant standards (R2, NIST, DoD ext.…). This service can be performed on or offsite as part of the SOW.
Through the platform you will be able to pick your vendor and logistics will be quoted in the vendor offers. RGX strives to provide local vendor results to reduce carbon emissions, typically most vendors are willing to include the pick-up of equipment at no charge, varying circumstances.
For any shipping solution support, please contact support@recyclegx.com.
RGX works with all sorts of vendors. Dependent on the Customer requirements and SOW created, the correct vendors will be matched to the requirement for the award. Vendors are filtered by certification, industry best practices and adherence to RGX’s Terms and Conditions of a Transaction.
RGX is more than an automated solution for e-waste. It’s a membership program designed to offer more benefits and services, making electronic waste easier and more effective from beginning to end. Premium experiences are negotiated on a case-by-case basis and are handled separately.
Currently, there is no subscription fee to become an RGX member.
TRANSACTION FEES
Customers who place equipment on the RGX platform pay a transaction fee.
* Subscription and transaction fees are subject to change.
Upon an award to the vendor, both parties will be introduced to arrange the job details. The information provided will be shared and recorded on the RGX platform for easy reference during and after the transaction.
Based on the RGX Green Glove Services program, the vendor is filtered by those services in which they can perform as requested in the SOW.
Since RGX is connecting the Vendor to the Customer directly there should be communication between the two parties to coordinate time, materials, work performed all on the SOW process. If these are missed or not followed, RGX has a dispute option to help rectify a situation.
Every job has different circumstances, if something doesn’t go right contact RGX at support@recyclegx.com to work out a solution.
RGX provides the ability for a Customer to list anything that falls within the E-Waste classifications at any quantity. Not all assets or quantities will provide a return. Depending on the material and services identified in the SOW, a customer may receive offers from a vendor to payout rather than be paid.
Vendors are required to pay RGX on a specific time frame after completion of a job. RGX makes 1 payment per month to the client based on one job or multiple jobs detailing out the proceeds per the SOW.